Privacy Policy

Last updated: August 2026

Shuddh Marwadi, operated by SHUDDH MARWADI FOODSTUFFS TRADING LLC ("Shuddh Marwadi", "we", "us", or "our"), operates the website shuddhmarwadi.com and provides online shopping services for traditional Indian food products and related items in the United Arab Emirates.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our website, place an order, contact us, or otherwise interact with our services.

Our website is powered by Shopify, which provides the technology and infrastructure used to operate our online store.

1. Personal Information We Collect

Depending on how you use our website, we may collect the following information:

Contact Information

• Full name

• Delivery address

• Billing address

• Phone number

• Email address

Order and Transaction Information

• Products purchased

• Order details

• Order value

• Delivery information

• Payment method

• Transaction and payment confirmation details

Payment card information, where applicable, may be processed directly by our payment service providers or Shopify. We do not intentionally store complete payment card details on our own systems.

Account Information

If account functionality is available on our website, we may collect:

• Account name

• Email address

• Password and account credentials

• Account preferences

Communications

When you contact us through email, contact forms, WhatsApp, phone, or other communication channels, we may collect the information you provide to us.

Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Website interaction information

• Referring website

• Cookies and similar technologies

2. How We Collect Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, or submit information through our website.

• Automatically when you browse or interact with our website.

• Through Shopify and other service providers that help us operate the website.

• Through payment providers, delivery providers, analytics providers, advertising platforms, and other business partners where applicable.

3. How We Use Your Information

We may use your information to:

• Process and fulfill orders.

• Arrange delivery across the UAE.

• Process payments and payment confirmations.

• Communicate with you about your orders.

• Provide customer support.

• Respond to inquiries and requests.

• Manage customer accounts.

• Improve our website, products, and services.

• Remember shopping preferences and website activity.

• Detect and prevent fraud, misuse, and security threats.

• Send marketing communications where permitted by law and where applicable.

• Provide advertisements and promotional communications.

• Comply with applicable laws and legal requirements.

• Resolve disputes and enforce our terms and policies.

4. Marketing Communications

Where permitted by applicable law, we may use your contact information to send promotional communications about products, offers, discounts, and other updates.

You may unsubscribe from promotional emails by using the unsubscribe option included in the communication.

Even if you opt out of marketing communications, we may continue to send necessary non-promotional communications, such as order confirmations, delivery updates, and customer-service messages.

5. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to:

• Operate and secure the website.

• Remember preferences.

• Understand website traffic and usage.

• Improve website functionality.

• Measure advertising and marketing performance.

• Provide relevant advertising where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. How We Share Personal Information

We may share personal information where necessary to operate our business and provide our services.

This may include sharing information with:

• Shopify and its service providers.

• Payment processors and financial service providers.

• Delivery and logistics providers.

• Website hosting and technology providers.

• Analytics and performance providers.

• Customer support providers.

• Marketing and advertising service providers.

• Professional advisers and business service providers.

• Government authorities or law-enforcement agencies where required by law.

We do not sell your personal information as a standalone commercial product.

7. Shopify

Our online store is powered by Shopify.

Shopify may collect and process information relating to your use of our website in order to provide and improve its services, including hosting, security, checkout, analytics, and other ecommerce functionality.

Your information may be processed by Shopify and its service providers in countries outside the United Arab Emirates.

For more information about how Shopify handles personal information, please review Shopify's applicable privacy information at:

https://privacy.shopify.com/en

8. Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, or other online resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. You should review the privacy policies of those websites before providing personal information.

9. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

10. Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Complete transactions.

• Provide customer services.

• Maintain business and transaction records.

• Comply with legal and regulatory obligations.

• Resolve disputes.

• Prevent fraud.

• Enforce agreements and policies.

The retention period may vary depending on the type of information and the purpose for which it was collected.

12. Your Rights and Choices

Depending on applicable law, you may have rights relating to your personal information, which may include:

• Requesting access to personal information we hold about you.

• Requesting correction of inaccurate information.

• Requesting deletion of information where legally applicable.

• Requesting information about how your personal information is processed.

• Objecting to or restricting certain processing where applicable.

• Opting out of marketing communications.

We may need to verify your identity before processing certain requests.

13. International Data Transfers

Because we use Shopify and other technology and service providers, your information may be transferred to, stored in, or processed in countries outside the United Arab Emirates.

Where required, we will take appropriate measures in accordance with applicable law when handling such transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or legal requirements.

When we update this policy, we will update the "Last updated" date shown at the beginning of the policy.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a concern about how your information is handled, contact us at:

Shuddh Marwadi
SHUDDH MARWADI FOODSTUFFS TRADING LLC
11, 7A St, Umm Ramool, Rashidiya, Dubai, United Arab Emirates
Email: contact@shuddhmarwadi.com
Phone: 058 193 4976