Terms of service

Terms and Conditions

Last updated: August 2026

OVERVIEW

Welcome to Shuddh Marwadi.

These Terms and Conditions ("Terms") govern your use of shuddhmarwadi.com, including its website, content, features, products, services, and online shopping functionality.

The website and business are operated by SHUDDH MARWADI FOODSTUFFS TRADING LLC ("Shuddh Marwadi", "we", "us", or "our").

By accessing or using our website, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our website.

SECTION 1 - ELIGIBILITY AND ACCOUNT

You must be legally capable of entering into a binding agreement under applicable law to use our services and place orders.

When you provide information to us, you agree that the information is accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality of your login information and for activities carried out through your account.

SECTION 2 - OUR PRODUCTS

Shuddh Marwadi sells traditional Indian food, grocery, and related products.

We make reasonable efforts to ensure that product descriptions, images, ingredients, weights, availability, and other information displayed on the website are accurate.

However:

  • Product colors and appearance may vary depending on your device.

  • Packaging and labeling may change from time to time.

  • Product availability may change without notice.

  • Product information may be updated from time to time.

  • We may discontinue products or limit quantities.

For food products, customers should review the applicable product information and packaging before consumption.

SECTION 3 - ORDERS

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including where:

  • A product is unavailable.

  • There is an obvious pricing or product-information error.

  • We suspect fraudulent or unauthorized activity.

  • Delivery cannot reasonably be completed.

  • Required information is incomplete or inaccurate.

If we cancel an order for which payment has already been received, we will arrange an appropriate refund subject to applicable law and the circumstances of the cancellation.

SECTION 4 - PRICES AND PAYMENT

All product prices are displayed in United Arab Emirates Dirhams (AED) unless otherwise stated.

Prices may change without prior notice.

The price applicable to your order will generally be the price displayed when you complete your purchase.

Available payment methods may include:

  • Cash on Delivery (COD)

  • Bank transfer

  • Other payment methods made available through the website from time to time

We reserve the right to change available payment methods.

SECTION 5 - SHIPPING AND DELIVERY

Shuddh Marwadi provides delivery services within the United Arab Emirates, subject to service availability and applicable delivery areas.

Delivery charges and delivery conditions may vary depending on the order value, location, and applicable delivery arrangements.

Unless otherwise stated:

  • Free delivery is available for orders of AED 200 or more.

  • Orders below AED 200 may be subject to area-based delivery charges.

Delivery times are estimates and may be affected by traffic, weather, carrier issues, public holidays, operational circumstances, or events outside our reasonable control.

Customers are responsible for providing an accurate and complete delivery address and contact information.

If a delivery cannot be completed because the customer provides incorrect information, is unavailable, or otherwise prevents delivery, additional delivery arrangements or charges may apply.

SECTION 6 - RETURNS AND REFUNDS

Returns and refunds are governed by our Refund and Return Policy.

Because Shuddh Marwadi sells food and consumable products, certain products may not be eligible for return due to food-safety and hygiene considerations.

Nothing in these Terms is intended to exclude any mandatory rights available to consumers under applicable UAE law.

SECTION 7 - INTELLECTUAL PROPERTY

All content on shuddhmarwadi.com, including:

  • Logos

  • Brand names

  • Product images

  • Photographs

  • Graphics

  • Text

  • Website design

  • Product descriptions

  • Videos

  • Other original materials

is owned by or licensed to SHUDDH MARWADI FOODSTUFFS TRADING LLC or its respective rights holders and is protected by applicable intellectual property laws.

You may use the website for personal and lawful shopping purposes.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.

SECTION 8 - THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services and may contain links to third-party websites.

These services may include Shopify, payment providers, delivery providers, analytics services, advertising services, social media services, and other technology providers.

Third-party services operate under their own terms and policies.

We are not responsible for the independent operation, content, privacy practices, or security of third-party websites or services.

SECTION 9 - SHOPIFY

Our online store is powered by Shopify.

Shopify provides the ecommerce technology and infrastructure that allows us to operate our online store.

However, purchases made through shuddhmarwadi.com are transactions between the customer and SHUDDH MARWADI FOODSTUFFS TRADING LLC.

Shopify is not the seller of our products.

SECTION 10 - PRIVACY

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, process, and protect personal information.

The Privacy Policy is available on our website under the Privacy Policy section.

SECTION 11 - CUSTOMER FEEDBACK AND REVIEWS

If you submit a review, comment, photograph, suggestion, or other content to us, you represent that you have the right to provide that content.

You must not submit content that:

  • Is unlawful.

  • Infringes another person's rights.

  • Contains malware.

  • Is fraudulent or misleading.

  • Is abusive, threatening, defamatory, or obscene.

  • Violates applicable law.

We reserve the right to remove or refuse content that violates these requirements.

SECTION 12 - ERRORS AND OMISSIONS

There may occasionally be errors or omissions relating to:

  • Product descriptions

  • Prices

  • Promotions

  • Availability

  • Delivery charges

  • Product specifications

  • Other website information

We reserve the right to correct errors and update information when necessary.

If an order is affected by a significant error, we may contact you regarding the order and, where appropriate, offer cancellation or another suitable resolution.

SECTION 13 - PROHIBITED USE

You agree not to use our website:

  • For any unlawful purpose.

  • To violate applicable laws or regulations.

  • To infringe intellectual property rights.

  • To impersonate another person or business.

  • To provide fraudulent or misleading information.

  • To interfere with website security or functionality.

  • To introduce viruses, malware, or harmful code.

  • To attempt unauthorized access to our systems.

  • To use the website for fraudulent transactions.

  • To scrape, copy, or systematically extract website content without authorization.

We may suspend or restrict access where we reasonably believe these Terms have been violated.

SECTION 14 - AUTOMATED ACCESS AND AGENTS

You must not use automated systems, bots, scripts, agents, crawlers, scraping tools, or similar technologies to access or interact with our website in a manner that violates these Terms, interferes with website operation, bypasses technical restrictions, or places unreasonable load on our systems.

Any permitted automated access must comply with applicable technical requirements and restrictions.

SECTION 15 - TERMINATION

We may suspend or terminate access to our website where reasonably necessary, including where a user violates these Terms or engages in fraudulent, abusive, unlawful, or harmful activity.

Termination does not affect rights or obligations that arose before termination.

SECTION 16 - DISCLAIMER

To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.

We do not guarantee that:

  • The website will always be available.

  • The website will always be error-free.

  • All information will always be completely accurate.

  • Website functionality will always operate without interruption.

Nothing in these Terms excludes or limits any consumer rights or protections that cannot legally be excluded under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Shuddh Marwadi and SHUDDH MARWADI FOODSTUFFS TRADING LLC will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through the website.

This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable costs arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

Nothing in this section limits any rights or remedies that cannot legally be limited.

SECTION 19 - GOVERNING LAW

These Terms are governed by the applicable laws of the United Arab Emirates and, where applicable, the laws and regulations applicable in the Emirate of Dubai.

Any disputes will be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates, unless applicable law provides otherwise.

SECTION 20 - CHANGES TO THESE TERMS

We may update these Terms from time to time.

When changes are made, we will update the "Last updated" date.

Your continued use of the website after updated Terms are posted means that you acknowledge the updated Terms, to the extent permitted by applicable law.

SECTION 21 - SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

SECTION 22 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund and Return Policy, and any other policies expressly incorporated into the website, constitute the applicable agreement governing your use of our website and services.

SECTION 23 - CONTACT INFORMATION

For questions regarding these Terms, orders, products, or our services, contact:

Shuddh Marwadi
SHUDDH MARWADI FOODSTUFFS TRADING LLC
11, 7A St, Umm Ramool, Rashidiya, Dubai, United Arab Emirates
Email: contact@shuddhmarwadi.com
Phone: 058 193 4976

Website: shuddhmarwadi.com